Privacy Policy

April 18, 2021

​Arte Ana del Castillo offering artwork via artedelcastillo.com website, is a small, one artist shop. We understand that art taste and purchasing a one of a kind artwork is a subjective matter. For this reason, we do not collect personal information, and do not share it with third party services to solicit business. We figure if you like the artwork style you see in our online store, you may come back for more. However, this site is hosted by Suarespace.com and as an external service, they have their own policies and practices. Squarespace.com policies and practices are not covered by Arte Ana del Castillo Privacy Policy.

​Please take a minute to review what information we do collect, and how we use it and protect it.

​By accessing or using artedelcastillo.com you agree to be bound by our Terms of Use. These Terms apply to all visitors, users and others who wish to access or use artedelcastillo.com.

What type of information do we collect?

The information you provide in your contact and payment details is only used to fulfill your purchases. We do not collect any information on you for the purpose of advertising. We do not send any type of promotional emails, mail campaigns, newsletters or the like, unless you request updates regarding artworks in progress or completed via email.

​We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We hope this information will help us improve your interaction with our store.

​We believe, appreciation for a particular piece of artwork is in the eye of the beholder, so we do not solicit product comments, reviews or recommendations. However, we welcome your feedback so please feel free to send us a note using the contact us form or at arte.anadelcastillo@gmail.com

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, email address and phone number. Your personal information will be used to fulfill purchases and resolve any issues related to your purchases.

​What kind of information does our hosting platform collect?

Our company is hosted on the Squarespace.com platform. Your data may be stored through Squarespace.com data storage, databases and the general Squarespace.com applications. They store your data on secure servers behind a firewall. As these are external services, their practices are not covered by Arte Ana del Castillo Privacy Policy. Please feel free to review Squarespace privacy policy at https://www.squarespace.com/privacy

What type of information do we share?

Arte Ana del Castillo does not share or sell any personal information to third party providers. However, our site is hosted on the Squarespace.com platform with its own policies regarding the sharing of information. As these are external services, their practices are not covered by Arte Ana del Castillo Privacy Policy, for more information visit https://www.squarespace.com/privacy or search your browser for “Squarespace privacy policy”.

How long do we retain personal information?

Arte Ana del Castillo will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

​Our hosting platform, Squarespace.com may have its own policies regarding retention of personal information. As these are external services, such practices are not covered by Arte Ana del Castillo Privacy Policy, for more information visit https://www.squarespace.com/privacy or search your browser for “Squarespace privacy policy”.

​Your submission of such information represents your agreement to this Privacy Policy.

​How do we communicate with site visitors?

We will contact you regarding you purchase, to troubleshoot problems with your purchase, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to enforce our Return Policy, Terms of Use, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We will also reply to your comments and feedback as appropriate.

How do we use cookies and other tracking tools?

We do not make use of cookies. However, our hosting platform Squarespace.com may make use of cookies or utilize other tracking technologies and have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Arte Ana del Castillo Privacy Policy, for more information visit Squarespace.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website.

Questions and contact information

Please feel free to contact us at arte.anadelcastillo@gmail.com

These terms and conditions are governed by the laws of the United States of America and the laws of the State of California.